Start your Recharge journey

Welcome to Recharge! You just joined thousands of fellow merchants who use Recharge to maximize the value of every customer. For every new customer you retain, your customer lifetime value increases exponentially.

Fortunately, getting started with Recharge is easy and you’ll start feeling the benefits immediately. As a member of our community, you’ll have access to exclusive networking events, data-backed industry reports to guide your decision making, and tactical guidance from experts across the ecommerce industry.

Who is Recharge for?

We designed Recharge to grow with you, whether you’re looking to attract new customers with flexible bundling options or would like to implement a custom-branded loyalty solution for hundreds of thousands of existing customers. Learn more about the brands already achieving success with Recharge.

Who Gives A Crap
Automate flexible replenishment of home goods

Curate and cross-sell subscription boxes

Brickhouse Nutrition
Customizable bundles to increase AOV

Explore more merchant case studies

Getting started

The Recharge app will guide you through basic setup requirements, with additional features and customizations available for you to explore from there. More help is around the corner!

Onboarding webinars cover art in the Merchant HQ

Take the course

Access our self-guided Recharge Onboarding courses to explore everything you can do with Recharge and review how to set up your first products. Take a complete visual walkthrough of all your options in Recharge, or learn how to quick-start in just fifteen minutes.

Agency Partner Program cover art in the Merchant HQ

Get help with a custom launch

Seeking a headless implementation or advanced Recharge implementation, but not staffed to support it yet? Connect with one of our agency partners, who are deeply experienced in the Recharge API, JavaScript SDK, and new product launch plans.

Implementation services

If you choose the Pro or Custom plan, an implementation engineer will be assigned to you at no additional cost. Our experienced team will create a customized interactive project plan to centralize communication and ensure transparency across your stakeholders.

Our team can assist you in transitioning your current customers, which will involve an additional data migration step. Depending on your existing configuration, your implementation steps may be a little different from other merchants. If you are on a Pro or Custom plan, your implementation engineer is already working on your migration and can advise you. Otherwise, start your migration plan to coordinate your implementation alongside your data migration.

Common questions before launching RechargeExpand all

How long does it take to implement Recharge?

A simple implementation can take just 15 minutes using our out-of-the-box tools, but more customized implementations and migrations can take longer. We recommend starting simple, then customizing more over time.

Will Recharge integrate with my tech stack?

Very likely yes! Recharge integrates with the most common tech solutions championed by subscription stores like yours. If you don’t see your partner in the directory, your developer can also build a custom connection using Recharge’s API.ResourcesIntegrations directoryDeveloper Hub

What support does Recharge offer?

Your support offering may vary depending on your sales package. All merchants can access 24/7 tech support over email as well as live chat during business hours (6 AM – 6 PM PST). Some sales packages also include video callback support during business hours and/or an account manager. Account managers provide strategic guidance, training, and additional resources. Refer to your contract or plan for more information. ResourcesRecharge plansAbout Managed ServicesSupport Guide

What is the minimum I need to do to launch Recharge?

The most simple Recharge launch is a replenishment product, which only requires creating a subscription product and publishing it to your store. Other product types and more advanced replenishment products will require additional steps to brand your offering.

Do I need any technical skills to implement Recharge?

Nope! Recharge’s out-of-the-box solution is based on the best practices of thousands of subscription merchants so that you can get launched quickly with no technical assistance required. Additional customizations are available for merchants working with an in-house developer or agency partner. ResourcesDeveloper HubAgency Partner directory

How will my customers experience Recharge?

You can customize every part of the subscriber experience, from adding the subscription to their cart to subscription notifications to managing the subscription. ResourcesCustomizing the subscriber experience

How do I change my plan?

If you installed Recharge through Shopify, you start with Recharge’s Standard plan and Subscriptions by default. You can add the Bundles add-on to your plan directly through the Billing & Plan page in your Merchant Portal. Upgrading your plan to Pro or Custom can be done through our Pricing page. ResourcesUnderstanding your billing pageRecharge pricing & plans

Does Recharge support digital products?

Recharge is designed to work best with physical products that are shipped directly to the consumer. Some merchants use Recharge for digital products, which can require additional workarounds.

Do I need to update my store’s legal notices?

Your store’s legal notices should comply with your store’s policies as well as relevant laws and regulations. Laws and regulations governing auto-renewal (i.e. subscription) transactions vary by state, region, and country. We strongly suggest you review your store policies for compliance with relevant laws and update your store’s legal notice language based on your policies and advice from legal counsel. ResourcesUpdate legal settings

Can Recharge build customizations for me?

Recharge offers a variety of out-of-the-box, no-code tools to enable you to manage the look and feel of your products. If you are interested in customizing beyond our turn-key options, you must work with a developer or agency partner. Recharge cannot create custom code for your implementation. Our Help Center and Developer Docs may provide sample code for common customization use cases, but further editing of this code is the responsibility of your team. ResourcesRecharge design and integration policyDeveloper DocsHelp CenterAgency Partner directory