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Creating the future of commerce and payments

September 2-3, 2020 • 9 AM PDT
Virtual event

Registration closed
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ChargeX:
We’re going digital!

ReCharge is reinventing our annual user conference and going digital to maintain the health and safety of our merchants, partners, and employees.

 

ChargeX will focus on how to create rich user experiences for your customers, what data you should be tracking every day to maximize revenue, and how to adapt using real takeaways from live customers to grow your business.

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2020 Speakers

Diane Albouy
CTO, Smol
ChargeX - 2020 Speakers - Chathri, COO, ReCharge
Chathri Ali
COO, ReCharge
Ken Apple
VP of Customer Success, ReCharge
ChargeX - 2020 Speakers - Rob, Head of Partnerships, ReCharge
Rob Barr
Head of Partnerships, ReCharge
Jordan Bluhm
Product Manager, ReCharge

Cody De Vos
Product Manager, ReCharge
George Ishii
VP of Product Strategy, ReCharge
Chelsea Jones
Co-Owner, Chelsea and Rachel Co.
Thomas McCutchen
Founder, Scoutside
Amy McDowell
Chief Revenue Officer, MYRO
Moody Nashawaty
Chief Strategy Officer, MuteSix
Mansi Parikh
Director of Product Analytics, ReCharge
Aaron Quinn
CEO, eHouse Studio
Rachel Saul
Co-Owner, Chelsea and Rachel Co.
Elaine Sloboda
Partner Manager, ReCharge
ChargeX - 2020 Speakers - Jason, Director of Product, ReCharge
Jason Tranel
Director of Product, ReCharge
Jake Workman
Lead Solutions Engineer, ReCharge

Agenda

9:00 AM PT – Opening remarks & product updates

Elaine Sloboda – Partner Manager, ReCharge

Jason Tranel – Director of Product, ReCharge

George Ishii – VP of Product Strategy, ReCharge

Jason and George will share what ReCharge’s product team has been busy working on since last year at ChargeX 2019, as well as what’s to come from our product roadmap.

9:40 AM PT – Partner announcements

Rob Barr – Head of Partnerships, ReCharge

Rob will be discussing everything you need to know as an agency for 2021. He will also be introducing ReCharge’s newest member of the partners team.

10:10 AM PT – Leveraging ReCharge alongside third-party apps

Rob Barr – Head of Partnerships, ReCharge

Thomas McCutchen – Founder, Scoutside

Aaron Quinn – CEO, eHouse Studio

Rob will host a panel session with Thomas and Aaron to discuss their respective agencies’ contrasting approach to developing subscription stores leveraging ReCharge and other third-party apps.

10:50 AM PT – 10 minute break
11:00 AM PT – Track 1: Deep dive into ReCharge’s bundling feature

11:00 AM PT – Track 2: AMA with the Director of Product

Track 1:

Jake Workman – Lead Solutions Engineer, ReCharge

Jake will walk you through our bundling documents and show how you can build a ReCharge compatible bundling solution for your client. He will cover some of the scenarios that ReCharge supports as well as best practices.

Track 2:

Jason Tranel – Director of Product, ReCharge

Here’s a rare chance to chat with our Director of Product. Jason is holding open office hours to answer any burning questions you have around product.

11:30 AM PT – Breaking past 100: Scaling your client’s store

Elaine Sloboda – Partner Manager, ReCharge

Chelsea Jones – Co-Owner, Chelsea & Rachel Co.

Rachel Saul – Co-Owner, Chelsea & Rachel Co.

Chelsea and Rachel will showcase several of their subscription clients who, with their assistance, quickly scaled from 100 to 1000+ customers with a few small changes to the product page and portal.

12:10 PM PT – Partner awards, closing remarks & breakout rooms

Elaine Sloboda – Partner Manager, ReCharge

Elaine ends the conference with some closing remarks and agency awards before our Partner Managers host group breakout sessions for their agencies.

1:00 PM PT – Conference ends
9:00 AM PT – Opening remarks & merchant updates

Chathri Ali – COO, ReCharge

Ken Apple – VP of Customer Success, ReCharge

ReCharge’s head of Customer Success kicks off the day with some exciting behind-the-scenes updates from the last year as well as our vision for the future of the support team.

9:20 AM PT – Product announcements

Jason Tranel – Director of Product, ReCharge

George Ishii – VP of Product Strategy, ReCharge

Mansi Parikh – Director of Product Analytics, ReCharge

The product team will share what ReCharge has been busy working on since last year at ChargeX 2019 as well what’s to come from our product roadmap. They’re also back with the latest updates on ReCharge’s analytics dashboard.

10:00 AM PT – Data-driven decision making to fuel growth

George Ishii – VP of Product Strategy, ReCharge

Diane Albouy – CTO, Smol

Amy McDowell – Chief Revenue Officer, MYRO

George sits down with Diane and Amy to discuss how specific data trends helped and failed them this year with the volatility of 2020. They’ll also touch on how to use analytics to educate customers on the social impact of their purchase and consequently reducing churn.

10:40 AM PT – 10 minute break
10:50 AM PT – Track 1: Subscriptions 101: Simple steps for success

10:50 AM PT – Track 2: Subscriptions 201: Advanced crash course

Track 1:

Jason Tranel – Director of Product, ReCharge

Jason will walk you through a few important steps you should be doing to be successful in subscription commerce. If you’re a small business or new to subscriptions, this is the workshop for you!

Track 2:

Cody De Vos – Product Manager, ReCharge

Jordan Bluhm – Product Manager, ReCharge

Jordan and Cody give a more advanced lesson on how you can leverage the API to elevate your subscription business. If you’re a managed account, this is the workshop for you!

11:20 AM PT – Looking back to look forward: Lessons from a marketing agency

Chathri Ali – COO, ReCharge

Moody Nashawaty – Chief Strategy Officer, MuteSix

Chathri and Moody talk candidly about the uncertainty that TikTok is causing in the marketing world. They touch on how other social media marketing forums have changed through the course of 2020 and the importance of diversification.

12:00 PM PT – Closing remarks & breakout rooms

Chathri Ali – COO, ReCharge

Chathri ends the conference with some closing remarks before our Account and Product Managers host small breakout sessions for networking and light discussion. Aaron Quinn, CEO at eHouse Studio, will also be hosting an “Ask the Agency” session.

Room 1: Ask the Agency

Aaron Quinn – CEO, eHouse

Room 2: AMA – APIs

Jordan Bluhm – Product Manager, ReCharge
Brendhain Reid – Account Manager, ReCharge

Room 3: AMA – Customer Portal

Jason Tranel – Director of Product, ReCharge
Pietro Schaff – Product Manager, ReCharge
Aravind Radhakrishnan – Product Manager, ReCharge
Anna Rich – Account Manager, ReCharge

Room 4: AMA – Merchant Portal

Cody De Vos – Product Manager, ReCharge
Dennis Newel – Product Manager, ReCharge
Adam Foote – Account Manager, ReCharge

1:00 PM PT – Conference ends

Sponsors

Take a look back at ChargeX 2019

To help you envision the future of commerce at ChargeX 2020, you can review the keynotes, product announcements, and panel discussions from 2019.

Watch ChargeX 2019
ChargeX - Recap 2019
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