Before One-Time Products, customers were only able to modify, add, or remove subscription products via the customer portal with no way to add a single, non-recurring product to their next order. If a customer wanted to add a non-subscription product, a ‘One-Time Product’, they would have to go through the store and checkout again. This created a second order with a second shipping charge in Shopify when in many cases, both should be shipped in the same package.

This new feature allows customers to add or remove those one-time products right from the customer portal. The customer will get charged for the one-time purchase and the subscription item at the same time, and both products will be shipped together.