Where Can I Migrate From?
There is no limit to the number of subscribers we can migrate. The ReCharge team has completed hundreds of migrations from other apps, such as Bold, as well as various eCommerce platforms:
How Do I Get Started?
Set up subscriptions on ReCharge app
Set up your payment processor, get subscriptions live on your site, ensure taxes and shipping are correct. Conduct a test subscription order to confirm setup is complete. Arrange a call with the ReCharge team to review test subscription. You’ll need to complete this call before we complete your migration.
Gather customer data
Your team will need to fill out a migration spreadsheet so we can properly migrate customers into ReCharge. It’s crucial we get their current subscription details and payment information correct. We’ll review the data to make sure we have all the info necessary for the import.
Pick a date for the switch
While you’re setting up ReCharge, your old system will still process your existing subscriptions. On the day of the switch, you will cancel your old system and start processing orders in ReCharge from that point forward. We’ll make sure your customers are not double-billed.
FAQs we will review during your initial migration call:
- How long does a migration of my size take?
- What do I need to do first?
- Can you migrate customer purchase history?
- Will my existing customers need to re-enter their payment information?
- Will customers need to make a Shopify account?
Need more support?
Dedicated Migrations Specialists
Our support team is made up of subscription experts including migrations specialists who will manage your migration from start to finish. They’re tasked with ensuring your migration is swift and successful.
Let's do it!
- Sign up for ReCharge
- Fill out our migration form below!