Bootstrap Heroes LLC (hereinafter “Bootstrap Heroes”) respects individual privacy and values the confidence of their customers, employees, consumers, business partners and others. Bootstrap Heroes strives to collect, use and disclose personal information in a manner consistent with the laws of the countries in which they do business, and pride ourselves on upholding the highest ethical standards in our business practices.
When you install the ReCharge Payments app, we receive information about you from Shopify:
When you purchase something from a store we host the checkout for, as part of the buying and selling process, we collect the personal information your customers provide us.
Partners are individuals or businesses who have partnered with ReCharge to provide an integration or a service to the merchants who use the ReCharge platform. When you register as a ReCharge Partner we collect some information about your business in order to accurately present information about your business to our merchants.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
You retain all rights to your Personal Information and can access, amend, and correct it anytime. Both Merchants and their customers have full access to update or delete their Personal Information from the Merchant admin access or the Customer Portal. If you are unable to change any Personal Information, please contact us to make the changes. It is important to remember if you delete or limit the use of your Personal Information, the Service we provide may not function properly.
3030 Nebraska Avenue
Los Angeles California US 90404
We may disclose your personal information if we are required by law to do so, including to meet national security or law enforcement requirements, or if you violate our Terms of Service.
If you believe your personal Information has been used in a manner not consistent with the policies outlined, please contact us using the information provided below. If your complaint remains unresolved, you may also contact JAMS International. This organization provides independent dispute resolution services, at no charge to you. JAMS International can be contacted at https://www.jamsadr.com/eu-us-privacy-shield.
If, after attempting to resolve a dispute through JAMS International, you feel that your concerns about the use of your Personal Information have not been resolved, you may seek resolution of the issue through binding arbitration. For more information about the binding arbitration process, please visit http://www.privacyshield.gov.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to you and to us.
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
ReCharge is responsible for all transfers of Personal Information to third parties in accordance with the EU-U.S. Privacy Shield Principles. Any Personal Information transferred to a third party for data processing is processed in accordance with our instructions, and is subject, by law, to a comparable level of protection as that provided by ReCharge.
ReCharge will always ask for your consent before sharing your Personal Information with a Third Party for purposes other than than those described in this section.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.
What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website.
We may also use web beacons, tracking technology and other automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. If this occurs, we will notify all of our merchants and customers and post on our home page.
ENFORCEMENT: Bootstrap Heroes will conduct compliance audits of its relevant privacy practices to verify adherence to this Policy. Any employee that Bootstrap Heroes determine is in violation of this policy will be subject to disciplinary action up to and including termination of employment.
ASSESSMENT: Bootstrap Heroes will conduct an annual review to ensure adherence to the Privacy Shield framework requirements and complaint handling procedures
3030 Nebraska Avenue
Los Angeles California US 90404