Failed payments aren’t just lost transactions

They’re missed opportunities and unrealized potential. Even temporary disruptions to subscriptions can result in lost customers.

A circular progress indicator with a failed credit card in the center, indicating the rate at which recurring charges fail on the first attempt.

7%

7%

That’s the number of recurring charges that fail on the first attempt. You need a smart solution to keep payments flowing.

A circular progress indicator with a failed health symbol in the center, indicating the rate at which failed recurring payments are recovered.

+23%

+23%

Failed Payment Recovery harnesses the power of AI to recover up to 23% more failed transactions than the alternatives.

What brands are achieving

Wild Earth unifies tech stack, recovers 88% of failed transactions with Failed Payment Recovery.

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Tap into machine learning powered by billions of data points

Failed Payment Recovery learns how your store operates, then blends data from 1.3 million daily transactions across 20,000+ brands to find the best times to retry payments and notify customers of issues.

Close-up of a credit card and analytics on a screen.

Make payment updates seamless

Failed Payment Recovery is the only failed payment solution that enables customers to update payment methods directly in the customer portal, taking friction out of the process.

Mobile screen showing a card expired notification.

Choose fully custom or ready-made notifications

Personalize outreach with custom copy and branding, HTML and CSS injection, and unclaimed customer credits—or try our preset templates that increase in urgency for more at-risk charges. Then A/B test different versions to fine-tune messaging and maximize results.

Email notification for subscription renewal.

Uncover the impact of revenue recovery

Actionable, exportable analytics help you track revenue saved, spot emerging trends, and analyze recovery methods. Recover more revenue with data-driven decisions.

A visual representation of failed payments analytics.

Compare your options

Recharge logo mark

Failed Payment Recovery

Other subscription solutions

Smart retries powered by data from 1.3+ million
daily transactions across 20,000+ brands

Recharge = YES
Other subscription solutions = NO

Support for payment info updates directly in customer portal

Recharge = YES
Other subscription solutions = NO

A/B testing to optimize notifications

Recharge = YES
Other subscription solutions = NO

Surface unclaimed credits in notifications

Recharge = YES
Other subscription solutions = NO

Notification customization and adaptable preset templates

Recharge = YES

Limited

Easy set-and-forget implementation

Recharge = YES
Other subscription solutions = NO
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The revenue we’ve realized through Failed Payment Recovery has far surpassed our expectations, and the tool has worked in concert with all products in the Recharge platform to give us a more complete picture of retention than we’ve ever had.

Nikita MichelsenChief of Staff, Wild Earth

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