Migrate from sticky.io

Migrating your subscribers from sticky.io to Recharge

Recharge supports migrations from the sticky.io subscription platform. Our specialists can ensure your migration path is catered to your specific, current deployment.

Start your migration

View all migrations

Here to help!

The Recharge team has processed thousands of migrations, so we know how to migrate your subscription business while maintaining uptime and minimizing risk for your business.

Along with our migration team, we offer in-depth developer documentation and a list of trusted Recharge Partners if you choose to enlist a third party.

You may also review our Migrations FAQ to get quick answers for our most common questions.

Easily integrate into your ecommerce stack

Recharge supports all major payment processors and integrates with top commerce tools. Recharge provides built-in discounts, taxes, and shipping engines as part of our subscription payments solution. We also integrate with the top providers in these categories to support a best-of-breed commerce stack. Connect us with technologies you’ve already implemented, like Klaviyo, Gorgias, Churn Buster, and Avalara (just to name a few), so your business runs seamlessly.

Supported payment processors:
Stripe
Authorize.net
Braintree by Paypal
Shopify Payments

Supported payment methods:
Credit cards
Apple Pay
Google Pay
PayPal
SEPA Direct Debit
iDEAL

What’s the migration process?

  1. Go live with RechargeAdd Recharge to your store, complete the setup process, and conduct a test subscription order to confirm the setup is complete. You’re on your way! Next, fill out this form to plan your next steps with our team.
  2. Compile customer data & payment dataYour team will need to prepare your customer data as per the Recharge migration template. It’s crucial to compile accurate subscription and payment information. We’ll also review the data to make sure we have all the info necessary for the import.
  3. Flip the switch!Bulk import your data and walk through our post-migration checklist to ensure your data has been imported correctly. Our team will ensure that your customers are not double-billed.

Frequently asked questions

How do my customers update their billing information while my data is being migrated?

If your payment processor remains the same between your old system and Recharge, customers will still be able to update their billing information in the old system while the migration is occurring. If you are changing payment processors or the old system is no longer available, they will need to wait until the account is created in Recharge—after the migration is complete—before updating their billing information.

When will my customers start being charged after being imported into Recharge?

Customers are charged on their next charge date based on what is input into the migration template.

When should I schedule my migration?

Recharge migration experts are staffed Monday - Friday, 7:00 am PST - 4:00 pm PST. We highly advise you to schedule your migration earlier in the week to ensure a migration expert will be able to assist you with any issues you may encounter. We discourage migrations from being scheduled on a Friday to prevent issues from occurring throughout the weekend when migration experts are not staffed.

Migrate to Recharge