Re:amaze helps businesses manage customer service and customer engagement in one simple to use app with support for email, social messages, sms, voice, live chat, chatbots, triggered messages, and FAQ. Manage customer orders and subscriptions during conversations using direct integrations with Shopify and other 3rd party apps like ReCharge.
- Multi-channel and multi-brand shared inbox for email, social, sms, and voice messages.
- Embeddable live chat with proactive engagement (triggered messages) and Chatbot automation.
- Live real time dashboard for customer monitoring, send live messages, and comes with Re:amaze Peek to see customers’ screens in real time.
- FAQ and knowledge base management. Fully embeddable and customizable with HTML/CSS. Chatbot available.
- Integrated with ReCharge for instant activation or deactivation of subscriptions, one-click access to customer profile in ReCharge, and detailed display of subscription and charge details.
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