The Customer Portal
The ReCharge customer portal allows your customers to fully manage all aspects of their subscriptions directly from your store
Easily Change Subscriptions
We provide subscribers the ability to update subscription options, like frequency, quantity and delivery schedules.
Skip or Reschedule Deliveries
Prevent subscribers from cancelling by providing them the control to optionally set delivery options.
Decrease customer service calls. You have the option to allow your customers to cancel on their own.
Update Payment Method
Reduce churn by making it easy for your subscribers to update their credit card and billing details directly.
Update Shipping Destination
Your customers can update their shipping information directly.
Collect Customer’s Updated Payment Method
We handle the “dunning” of obtaining and updating customer’s updated credit card information.
Our multilingual integration allows consumers from around the world to effortlessly interact with the customer portal.
Our mobile-friendly customer portal is customizable for you, the admin. You can vary the way the the portal looks and feels by implementing your own HTML and CSS.
Within the customer portal, you (the admin) are able to curate and customize which features are available to your customers.
Tools for Store Owners
Renewal Calendar Schedule
Our calendar feature allows you to renew your subscribers on a particular day of the week or month.
Customizable Subscription Frequency
Full coverage for almost all subscription frequencies you could desire; daily, weekly, monthly, quarterly, annual and more.
This feature provides your customers with the ability to send a subscription to someone as a gift.
Time Limited Subscriptions
Provide your customers with an option to set up a subscription for a limited time only.
Customizable User Experience
Entire Recurring Cart Option
Customers can simply select how often they would like their entire shopping cart order to recur. This means that all items in a cart can be made recurring, all at once.
eCommerce Platform Integration
ReCharge’s Inventory Management Systems automatically integrates into your current platform’s eCommerce inventory system and seamlessly continue to track your store’s stock counts (per SKU).
At any inventory level, our Smart Tools help provide you with various options to control the acceptance of new and recurring orders. Options include; allowing orders to be created whether or not stock is currently in inventory, creating orders based on current inventory levels, and the ability to automatically to stop selling products when inventory runs out.
Fully Integrated Checkout Experience
ReCharge’s checkout management system emulates your existing eCommerce’s checkout flow. The customer will never know the difference.
Shipping and Tax Integration
When an order is placed the appropriate tax and shipping charges are automatically applied. All shipping and tax fees are set as predetermined by your existing eCommerce platform and ensures up to date rates.
When an order is placed, the customer’s credit card or PayPal account is automatically charged and the order is generated into your existing eCommerce’s backend.
Learn about your customers and their shopping habits in our “smart profile” section. Their contact information, active subscriptions, order history and shipping details are available in one easily accessible location.
Login as Customer
ReCharge allows you to log-in, as any customer by clicking the “Get Customer Link” button. This feature provides you with the ability to modify their account for them.
Cancellations & Refunds
You can cancel customer subscriptions and refund an order with just a click. This allows you to easily attend to customer errors and support issues.
Customizable Email Templates
Customize your automatic “subscription related” store emails with the design and language that best fits your own store’s unique style and personality. Our template library contains almost any subscription related communication you should ever need.
In Depth Analytics
We offer intuitive reporting that helps you understand your clientele, while providing you with insight which will help you grow your business. This includes reports on LTV, churn, average number of charges per customer, forecasted revenue and more.
We integrate with Google Analytics, so you can track each subscription and the way customers interact with your site, as well as in depth reporting regarding conversions and keywords.
PayPal prides themselves on trust and convenience. This is why we've made it as simple as possible for you to integrate ReCharge with PayPal; a processor your customers know and trust.
Stripe's focus on simple but in-depth functionality is mirrored by ReCharge.
Braintree aims to make the payment process as smooth and simple as possible.
Authorize.net is one of the longest established processors. ReCharge offers a simple plug-in process to get started.